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The role of the door steward has changed dramatically over the years and FPC have always stayed one step ahead of the changes, leading the filed in the provision of door stewards.
All of our door stewards are fully vetted and registered by the various local councils in accordance with recent legislation, and they are also trained in the following aspects of the industry:
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Customer Care |
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Licensing Board Guidelines |
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Drug Awareness |
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Police & Legal Requirement |
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Fire Safety Training |
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Emergency Procedure |
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Basic First Aid - Principles & Practice |
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Managing Conflict/Managing Aggression |
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Conflict Resolution |
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Communication |
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Health & Safety |
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Stewarding Duties |
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Crowd Management |
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The door steward is usually the first point of contact that a customer will have. We feel that by supplying smart, polite and diplomatic door stewards who understand that customer care is important, can leave a lasting
impression on the customer and therefore the business that they represent.
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